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↩️ Returns

Information about returns and exchanges.

Returns

If your latest pick isn't quite hitting the mark, or you're eyeing a different size, don't worry – returning it is on us. Here's how we've simplified the process with our friends at ReturnBear, offering you two easy return options:. Mail it Back: Use

Can I exchange items from my order?

We do not offer straight exchange online at 47brand.ca. Please complete our 100% free return process and then place a new order. At 47brand.ca, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your it

Do you offer Refunds?

Do you offer Refunds?. Yes, we do offer refunds at 47brand.ca. We want you to be completely satisfied with your purchase, so if for any reason you're not happy with your order, we're here to help. Refunds are available for items returned within 30 da

How to drop off at a Returnbear Kiosk

We offer convenient package-free returns with our partner ReturnBear. With kiosks conveniently located across Canada you won't have to print labels or re-pack your items. Just drop them off at a ReturnBear kiosk with your QR code. You can bring your

Final Sale

Items marked as "Final Sale" are non-returnable and non-refundable. We recommend reviewing the product description carefully before making a purchase to ensure that you are fully satisfied with your selection. Please note that all sales of final sale

What if my package gets lost or arrives damaged?

At 47brand.ca, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.

Do you cover the Return Costs of Shipping?

Yes! Returns are 100% free. We always cover the return costs of shipping. We understand that sometimes a product might not meet your expectations, which is why we strive to make the return process as hassle-free as possible. Not only are returns 100%

How to cancel a return

Once your return is created on our Returnbear Portal. If you need to cancel your return. Or if you need to change the type from Mail-in to Drop off or from Drop Off to Mail in. Send us an Email at [email protected]. We will be able to cancel the retu

How long do refunds take for online orders?

Once your return is received and inspected, your refund will be processed and applied to the original method of payment within 7-10 business days. You will be notified via email once it has been processed.

What is your holiday return policy?

Purchases made as of November 1st, 2023 may be returned or exchanged until January 31, 2024. Refunds will be made to the original payment method.